Shipping Policy

Last updated: March 30, 2026

Erdoğan Deri ships worldwide. Your order will be packaged carefully and delivered to your specified destination with all required customs and certification documentation. This Shipping Policy provides details about our production timelines, delivery options, and shipping procedures.

Where We Ship

We export worldwide and regularly ship to:

• Europe
• The United States
• Asia

We also serve customers in other regions. If your country is not listed, please contact us to discuss delivery options and logistics.

Production Time

• Our average production time is 3–4 weeks, depending on order quantity and product type.
• Custom orders (tailor-made colors, finishes, or private-label production) may require additional time depending on complexity and sample approval stages.
• We will provide an estimated production timeline upon order confirmation.

Delivery Time

• Delivery to Europe typically takes 5–7 business days after production is completed.
• Delivery times to other regions vary depending on destination, shipping method, and customs processing.
• Overall lead time (production + delivery) is approximately 4–5 weeks for European destinations.
• All delivery timelines are estimates. Actual delivery may be affected by customs procedures, local regulations, or logistics conditions beyond our control.

Shipping Methods

• We work with established freight forwarding partners with whom we have long-standing relationships.
• Depending on order size and destination, shipments may be sent via road freight, sea freight, or air freight.
• Door-to-door delivery can be arranged upon request.
• You will receive tracking information and shipping documentation once your order has been dispatched.

Customs and Documentation

• We prepare all necessary customs and certification documents for international shipments.
• Our production is REACH-compliant, and we can provide relevant certificates, test reports, and compliance documentation as required by your local import regulations.
• Import duties, taxes, and customs fees are the responsibility of the buyer unless otherwise agreed in writing.

Packaging

• All orders are packaged with care to ensure your products arrive in perfect condition.
• Packaging methods are selected based on product type, order size, and shipping method to provide maximum protection during transit.

Shipping Costs

• Shipping costs are calculated based on order volume, weight, destination, and chosen shipping method.
• A shipping quote will be provided as part of your order confirmation.
• For recurring orders or long-term partnerships, we can discuss preferential shipping arrangements.

Order Tracking

• Once your order has shipped, we will provide you with tracking details and relevant shipping documents via email.
• If you have questions about the status of your shipment, please contact us and we will follow up with our logistics partners.

Delivery Issues

• If your shipment arrives damaged, please refer to our Return & Refund Policy and contact us within 7 days of delivery with photographs and a description of the issue.
• If your shipment is delayed significantly beyond the estimated delivery window, contact us and we will investigate with our freight partners and keep you informed.

Contact Us

For any questions about shipping, delivery, or logistics, please contact us:

Erdoğan Deri Website: erdoganderi.com Email: info@erdoganderi.com

We respond to all inquiries within 24 hours.