<h1>Frequently asked questions</h1>

Frequently asked questions

Can't find what you are looking for? Please contact us.

  • You can email us anytime

    You can email us anytime

    We respond to all inquiries within 24 hours.

  • Certified Quality Standards

    Certified Quality Standards

    Our tanning processes comply with international certifications and audits.

  • Worldwide Delivery Compliance

    Worldwide Delivery Compliance

    Your international orders are shipped fulfilling all customs and documentation requirements.

  • REACH-Compliant Production

    REACH-Compliant Production

    We produce within 3 weeks in line with European REACH standards.

What is your minimum order quantity?

Our standard minimum order is typically 500 sqm (depending on the product type). However, we are more flexible for special projects and sample requests.

Which certifications do you hold?

All of our production complies with European REACH standards. In addition, we hold the OEKO-TEX® Leather Standard certification and ISO certifications. For the most up-to-date certificates and test reports, please contact us.

Do you provide samples?

Yes, we can provide A4/A5-sized samples or full hides for color and quality approval. For specific customer requirements, our tannery laboratory can produce samples that match the reference color and quality.

What is your delivery time?

This depends on the order quantity and product type. Our average production time is 3–4 weeks, and delivery to Europe usually takes 5–7 business days.

Which countries do you ship to?

We export worldwide. We regularly ship to Europe, the United States, and Asia. We prepare all the necessary customs and certification documents. Depending on the customer’s request, we can also arrange door-to-door delivery through the freight forwarders we have worked with for many years.

What are your payment terms?

Our standard payment terms are 30% advance payment and the balance before shipment. For long-term partnerships, we can agree on alternative payment plans.

What is the origin of your hides?

We only use hides that are by-products of animals raised for meat. Animals are never bred solely for their hides or skins. In our tannery, we process sheepskins of Australian, British, American, and African origin.

What are your sustainability policies?

We follow strict procedures regarding waste management, water consumption, and the preservation of natural resources in our tannery. For more detailed information, please visit our sustainability page.



Do you work on custom colors/finishes?

Yes, we can develop custom colors and finishes according to customer requirements. For this, we usually start with a sample development process.

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